What do I need to set up my home charger install?
To make sure your home charger installation goes ahead with as little delay as possible, here are some examples of what bp pulse needs to get started.
Once you’ve completed your home charger application via the form on the Charging at Home section of our website, we’ll send you a text message (SMS) within 24 hours of receiving your application.
You’ll need to provide survey details of your property and upload images of it, along with any supporting documents showing proof of ownership. A member of our team will then review your application, which can take up to five working days. We’ll send you an SMS to acknowledge that your application has been received and will be processed.
If your installation is straightforward, you’ll receive an an email with a secure payment link. Please note, if your home charger application is managed through your car dealership, you won’t receive a payment link.
If, as a result of your survey, we need additional images or remedial work is required, a member of our team will call you to discuss installing your home charger.
Here are some examples of questions you’ll be asked:
Property type and parking
The adviser will need to know what type of property you own/live in (detached, mid terraced etc.) and the type of off-street parking you have.
A survey or further documentation may be required if your parking is underground or allocated parking that is not near the property or if the installation could be potentially complicated; title register and title plan will be required for this type of allocated parking.
Please note there must not be a public/communal footpath between the parking space and where the Homecharge unit is located as this could impose a potential trip hazard.
Fuse box/consumer unit location
You will need to confirm where your main fuse box/consumer unit is located in the property.
The adviser will advise how cables will be run internally and externally if applicable and will establish which rooms the supply cable will need to run through.
They will also ask if the property has a second fuse box/consumer unit and if that would be preferred, as well as where it is sourced from.
The adviser will also need to know where your main electricity meter (main incoming supply) is located.
Where you would like your Homecharge unit installed
Distance between the proposed supply (fuse box, consumer unit/meter) location to your preferred location of the Homecharge unit. Add an extra 3 metres for bends and terminations.