Thank you for contacting us about your Homecharge installation.

Dear {%firstname%},

Thank you for contacting us about your Homecharge installation. Our team of specialist Homecharge Advisers are here to make everything as easy as possible for you and ensure that you are completely satisfied; and will shortly be in touch to complete the process and answer any queries you may have.

We aim to complete your installation within 14 days. However, if your installation is urgent, please feel free to call us on 01582 399 412 for a priority consultation. Our Homecharge team are available Monday – Friday 8.30am to 7pm; Saturday 9am to 12 noon.

Thank you for choosing Elektromotive as your EV charging partner.

Best wishes

Elektromotive Homecharge Team

All products are supplied and installed by our partners Chargemaster:

Chargemaster Ltd
Head Office: 500 Capability Green, Luton, LU1 3LS
t: 01582 399 412


1. This e-mail message including attachments, if any, is intended only for the person or entity to which it is addressed and may contain confidential and /or privileged material. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message.

2.This e-mail does not form the basis of a contract between Chargemaster Ltd and the recipient.

3. All supplies of Goods and Services to Chargemaster Ltd must only be provided after receipt of a formal written purchase order and are subject to the Terms of Supply of Chargemaster Ltd as published on its website and available from the Company on request.

* We are able to install homecharge units within 14 days* of completed paperwork for the majority of circumstances however in some cases this may not be possible. Standard prices shown are for non-communicating, non-key operated units and already include the £500 OLEV Electric Vehicle Homecharge Scheme grant. The £95 upgrade to a communicating / key operated unit includes data connection for 3 years from date of installation. All prices only apply to grant eligible customers requiring standard installation (cable run under 15m fixed flush to the wall; no civil or electrical remedial works required). The OLEV Grant is subject to terms & conditions and eligibility criteria and may be revised or withdrawn at any time without prior notice. Visit OLEV website for further details. Chargemaster Homecharge application and installation terms & conditions and restrictions apply.

Full details about the POLAR network can be found on The first three months subscription costs are free but customers must pay any electricity costs incurred within this period.

Please note, all images shown are for illustration purposes only and may not fully reflect the latest products in all cases.

Chargemaster is not responsible for any of the vehicle information provided and this should only be used as a guide. For accurate vehicle information, please contact your local retailer.

Official charging partner with the leading electric vehicle manufacturers